At the heart of the NHC Onsold Homeowner Project is a simple goal: to help people return to safe, warm, and resilient homes. As a project manager, I have the privilege of working directly with homeowners, contractors, engineers, and insurers to bring this goal to life—one home at a time.
For those unfamiliar, the Onsold programme was created to support homeowners who unknowingly purchased properties with unrepaired earthquake damage after the Canterbury earthquakes. Many of these families were left facing complex repair work, significant stress, and financial strain. The programme aims to put that right by coordinating and funding eligible repairs, offering not just practical support but peace of mind.
From Assessment to Completion: Navigating the Journey
Each property tells a unique story. Some require straightforward foundation re-levels, while others involve extensive rebuilds or repairs to complex drainage and retaining structures. As project managers, we’re responsible for guiding each homeowner through every step—from initial assessment and scope development to managing consents, contractors, and final sign-off.
The good news? NHC will cover the cost of our project management services for eligible homeowners as part of the Onsold programme. That means no extra fees or surprise charges—just dedicated, professional support to help you get your home back on track.
It’s a role that demands equal parts technical knowledge and empathy. Communication is key. We keep homeowners informed, explain the process in plain language, and make sure they feel heard. For many, this is more than a construction project—it’s a chance to restore faith in the system and move forward.
Collaboration is Everything
None of this work happens in a vacuum. We rely heavily on a network of professionals—from engineers and quantity surveyors to local councils and our construction partners. Trust, transparency, and responsiveness form the backbone of our approach. When we work together with shared purpose, progress follows.
It’s not always easy—delays, unexpected findings, and evolving guidelines are part of the territory. But the reward is worth it. There’s nothing like handing over a finished home and seeing the relief and gratitude on someone’s face. It reminds us why we do what we do.
Looking Ahead
As we continue to deliver on the Onsold Homeowner Project, we’re always looking for ways to improve—whether that’s refining our workflows, engaging earlier with homeowners, or strengthening relationships with key stakeholders. Our collective success rests on our ability to listen, adapt, and keep people at the centre of our work.
To all the homeowners we’ve worked with: thank you for your patience, your trust, and your resilience. And to our team and partners: your dedication is what makes this possible.
Let’s keep building better, together.